Privacy Policy | PG Cleaning Group

Privacy Policy – PG Cleaning Group

PG Cleaning Group (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

- Full name

- Phone number

- Email address

- Property address

- Service details and booking information

2. How We Use Your Information

We collect and use your personal information for the following purposes:

- To provide, manage, and complete cleaning services

- To communicate with you regarding bookings, enquiries, and service updates

- To issue invoices or receipts

- To improve our services and customer experience

3. Disclosure of Information

We do not sell, rent, or trade your personal information.

Your information may only be shared:

- When required to deliver our services (e.g. payment providers, booking systems)

- When legally required by Australian law or regulatory authorities

4. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies to enhance user experience and analyse website traffic.

You can choose to disable cookies through your browser settings, but this may affect website functionality.

6. Access and Correction

You have the right to request access to, correction of, or deletion of your personal information held by us.

To make a request, please contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on our website and take effect immediately upon posting.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

PG Cleaning Group

Phone: +61 416 711 327